The Vista suite
from VCSTIMELESS has been developed and designed
exclusively for the cinema industry. A truly integrated
management information system, Vista provides
significant benefits for customers and cinema operators.
Step up your usher-station
customer service, and reduce your ticket pick-up lines with
Vista Usher Point.
The Vista Usher Point module allows
customers to validate their pre-purchased tickets
directly at
a ticket taking station. This means that customers
who have purchased tickets through remote sales
channels do not need to line up at the box
office queue.
The current channels available to be used
in conjunction with Vista Usher Point are Web,
Call Centre and
Mobile Phone Ticketing. These sales channels send
a unique barcode to the customer on purchase of
the tickets.
Vista Usher Point works through
the use of an optical barcode scanner which is attached
to the usher device
at the ticket taking station. This is used to scan
the barcodes on the customer's mobile phone or print-at-home
ticket, which contains the booking information and
the ticket number.
Benefits:
Allows for
quick and easy entry and re-entry of the customer
to theatre
Delivers additional
customer services from the
ticket collection point
Shorter box
office queues
Encourages
customers to pre-purchase tickets, increasing
advance sales
Enables audit
of customers to ensure they are seated in the
correct auditorium
Take a look at
how Vista Kiosk provides
another avenue for customers to pick-up their
pre-booked
tickets
